The Spa Team by Neil Miller-Chalk

Over the Course of the next week or so, I would love to be able to introduce you to the creative team who have been paramount in the concept creation of The Spa in Dolphin Square.

Today is the turn of Lisa Knowles of The SpaSet:

I first met Lisa back in 2007, when the initial idea of a Spa in Dolphin Square came to fruition. A lady who ran The Professional Beauty show at London’s ExCeL gave me Lisa’s contact details.

I had been attending several seminars and had approached her in regard to some consultancy assistance to get me up and running in creating The Spa in Dolphin Square.

She was too busy to help me at that time and put me in contact with Lisa. I will always remember her parting words to me as she handed over Lisa’s contact details; “What Lisa Knowles doesn’t know about spa, isn’t worth knowing” Great, I thought I know I am in safe hands.

Lisa became an invaluable member of my team, offering advice on design layout, product overview, the choice of product houses; recruitment advice and she also put our treatment list together.

To follow is Lisa’s story on how she created our treatment list: