Booking and Cancellation
48 hours’ notice is required if you wish to cancel your appointment or 7 days’ notice for the cancellation of a Spa Stay or Spa Day. Failure to take up an appointment, Spa Day or Spa Stay will result in the full cost being charged. Vouchers must be redeemed within 6 months of purchase date.
Terms and Conditions of use of Dolphin Square websites
Dolphin Square Limited is a company registered in Jersey with registered number 90676 whose registered office is situated at International House, 41 The Parade, St. Helier, Jersey, Channel Islands, and whose United Kingdom branch is registered at Dolphin Square, London SW1V 3LX under number FC026659.
“Dolphin Square”, “Dolphin Fitness”, “The Sports & Fitness Club at Dolphin Square”, “Dolphin Bar & Grill”, “The Spa” and “Dolphin House” are trading styles and trademarks of Dolphin Square.
Please refer to the Legal Notice below for additional contact details of Dolphin Square.
Accuracy of information
We have made all reasonable efforts to ensure that the information published on the Website is accurate and up to date. However, we make no warranties or representations as to the reliability, accuracy, and completeness of the information on the Website. Certain information on the Website may be provided by third parties and you acknowledge and agree that neither we nor our suppliers have any control over the accuracy or completeness of such third party data.
Links to and from website
You acknowledge and agree that the Website together with associated software used in connection its provision contains proprietary and confidential information that is protected by applicable laws and intellectual property rights. You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Website.
Enquiries Dolphin Square London SW1V 3LX 020 7798 8591 firstname.lastname@example.org
Copyrights, design rights and trademarks used in the Website are owned by us or our licensors.
Privacy of your information and cookies
The following statement explains our policy regarding the personal information we collect about you. Your privacy is very important to us. We are committed to protecting your privacy during your visits to our Website and recognise our responsibility to keep the information you provide to use confidential.
What data do we hold about you?
We hold the personal data provided by you during the voluntary registration process to tailor our service to your specific interests and requirements. We also hold the personal data provided by you in relation to certain services on the Website, so that you do not need to re-enter this data when you next require the service. Clearly, the more complete and accurate the personal data we hold about you, the better our service will be.
Where is your data stored?
All personal data provided by you are held securely and in confidence by us in our computerised and other records. You have a right to inspect the data we hold about you at any time and if you wish to do so, you should contact us. If anything in the data is inaccurate or out-of-date, or if at any time you wish to have your name removed from our database, please let us know and we will amend our records accordingly.
how do we use your data?
The nature of our service means that from time to time we may have to share your personal data with our affiliates who provide the products and services that you request. It is our policy not to disclose your private information to any third party without your permission or unless we are legally required to do so (by legal or regulatory authorities). We do not rent, trade or sell your private details to other organisations. In order to improve our service we may use your personal information (including sales information) for marketing and analysis purposes. Generally this information will be used in an aggregated non-personal form. We may from time to time notify you of other products, special offers and services that we feel may be of interest to you. In addition, when you access our Website, your computer’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data on the use of our Website. This information may be used to help us improve our Website and the services we offer. In the case of fraud or any other illegal activity at this site, this information may be used to assist legal authorities during their investigations.
Accuracy and disclosure
We always endeavour to keep our records as up to date as possible. If you wish to view, amend or correct any information that we hold about you should contact us to request any changes. We may ask for proof of identity before revealing or changing any personal information.
Third party details
Where you provide details of third parties for order fulfilment, this information will be used solely for the fulfilment of an order or for marketing purposes. If the information is used for marketing purposes, it will only be used in an aggregated non-personal form.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser of your computer’s hard disk so that the website can remember something about you at a later time. Cookies are commonly used on the Internet and do not harm you system. A cookie will typically contain the name of your domain from which the cookie has come, the life time of the cookie, and a value, usually a randomly generated unique number.
Two types of cookies are used on the Website:
All personal and financial transactions are carried out using secure (128 bit) encryption in order to help safeguard your private details. Generally your browser will display a lock symbol whenever the data being transmitted between your browser and our servers is being done so using a secure (SSL) session. We take all reasonable steps to ensure that your personal data is disclosed only to those specified by you. However the Internet is an open system and we cannot and do not guarantee that the personal data you have provided to us will not be intercepted or decrypted by others.
This Legal Notice is governed by English law. Copyright © Mantilla Limited 2000-2011 All rights reserved.